Privacy Policy

Privacy Policy


This Privacy Policy explains how Susan Nuttall Ceramics collects, uses, and protects your personal information when you visit this website or contact us. By using this site, you agree to the terms outlined below.

About This Privacy Policy

 Why We Collect Information

What Information We Collect

 How We Collect Information

This Privacy Policy describes how we handle any personal information you choose to share through our website. We aim to keep this information clear, minimal, and secure. We only collect personal details that are necessary to respond to your enquiries, process custom orders, and keep you informed about new work and exhibitions if you’ve chosen to receive updates.

We collect personal information to:

  1. Respond to your enquiries about specific pieces or custom commissions.
  2. Communicate directly with you by email or phone regarding availability, pricing, and delivery.
  3. Share updates, new work, or exhibition information if you’ve requested to stay informed.
    We do not collect personal data beyond what is needed to manage these communications.

The information we collect may include:

  1. Your name, email address, and phone number (if provided).
  2. Details you share about a specific artwork, commission, or request.
  3. Website usage data collected through cookies (see below).

We do not collect or store payment information, as all sales and commissions are handled directly and individually.

Information is collected in the following ways:

  • When you fill out a contact or enquiry form on the website.
  • When you communicate with us directly via email or phone.
  • Automatically, through website analytics and cookies that help us understand how visitors use the site (for example, which pages are viewed most often).

You can manage or disable cookies through your browser settings if you prefer not to be tracked